Operations Management Issues and Proposed Solutions Term Paper

Operations Management Issues and Proposed Solutions - Term Paper Example The illustrated non-communication and cooperation by the networks and applications team is a recipe for disaster. This is in terms of failures in coordination of vital information on the performance of new products off the production line. There is an increased need to have more integration within work domains because of the high technical content of the subject that is interlinked and interconnected through IT (Brocke 198). A failure by one department translates to a failure by the whole production team because all departments are dependent on one another for success. This requires proper process monitoring and management to ensure comprehensive process management by basing these decisions on calculations of economic effects (Brocke 282). This should be done in an interactive manner ensuring that not only are the employees involved, but also the managers and stakeholders are involved to guarantee harmony in attitude towards the company’s goals. Perspective. The proper and eff ective use and application of IT in operations management is faced with numerous challenges that if not addressed sufficiently lead to erosion of quality operations. This is a concern that has been voiced by quality assurance departments within and without the company. This is because the effect of the breakdown in communication has been reflected in the quality of service and products produced from the two above mentioned departments. The nature of CAG Inc.’s business operations require excellent logistical support to ensure their services and products are efficiently delivered to their customers. Process management in the company is dependent upon the success of its IT in terms of application and utilization. Evaluation of the company’s communication capabilities and their... This essay stresses that changing the organizational structure of the company especially in production from vertical integration to horizontal integration will create both new opportunities and challenges for the company. In the context of this paper, changing from a vertical structural group to horizontal integration will work towards improving communication barriers within the organization. Horizontal organization empowers employee to make their own decisions and collaboration occur seamlessly. This paper makes a conclusion that advances in information technology have created more complexity and with it increased complications in defining costs and risks. CAG claims to be a technology company which employs high calibre and a technically skilled workforce. One of the proposed strategies is to consider building the system monitoring product in house with resources from both Information systems and technology groups. In order to proceed in this direction, the management needs to understand specific business processes and take into account strategic goals, external partners, and required systems support—all of which deserve thorough investigation. They also need to evaluate common business factors—such as project and business validation—before choosing the right solution approach. There are some inherent advantages to develop in house product like leveraging skilled workforce internal to the company as they tend to be cheaper due to IT department being a su nk cost.